| 174330 |
2021-01-07 22:40:00 AEDT |
2021-01-07 23:25:00 AEDT |
incident |
Resolved |
It was drawn to our attention that a KVM host that runs some portion of the customer VMs was not responding. Upon checking, there was no video output or any errors from the hardware log, therefore we decided to reboot the host and now all the customer VMs should be back online.
Feel free to contact our support team if your VM has not come back up.
We would like to apologise for any inconvenience caused. |
|
| 173145 |
2020-10-27 02:00:00 AEDT |
2020-10-27 02:30:00 AEDT |
maintenance |
Completed |
We will be performing urgent and essential network maintenance to improve our overall network reliability. Some customers may experience minor network interruptions during said window. We would like to apologise for the short notice. |
|
| 172735 |
2020-09-21 23:05:00 AEST |
2020-09-21 23:15:00 AEST |
maintenance |
Completed |
We will be performing urgent and essential network maintenance to improve our overall network reliability. Some customers may experience minor network interruptions during said window. We would like to apologise for the short notice. |
|
| 172587 |
2020-09-10 02:00:00 AEST |
2020-09-10 03:00:00 AEST |
maintenance |
Completed |
We will be performing urgent and essential network maintenace to improve our overall network reliability. Some customers may experience minor network interruptions during said window. We would like to apologise for the short notice. |
|
| 171878 |
2020-07-07 14:40:00 AEST |
2020-07-07 15:10:00 AEST |
maintenance |
Completed |
We will have to carry out a quick hardware reconfiguration task. This will not directly affect customer VPSes, but VM console and self-service functions will be temporarily unavailable during said maintenance window. |
|
| 171603 |
2020-06-12 20:30:00 AEST |
2020-06-13 00:50:00 AEST |
incident |
Resolved |
Some customers hosted on the legacy Xen platform have experienced outage due to storage. We're currently working on this to bring these VMs back online. |
|
| 171523 |
2020-06-05 15:00:00 AEST |
2020-06-05 15:34:00 AEST |
maintenance |
Completed |
The billing portal will be temporarily inaccessible for a quick maintenance task during said window. |
|
| 171498 |
2020-06-03 19:30:00 AEST |
2020-06-03 21:10:00 AEST |
maintenance |
Completed |
Dear customers, the billing portal will be temporarily unavailable due to system reconfiguration. We'd like to apologise for the short notice. |
|
| 171490 |
2020-06-02 18:00:00 AEST |
2020-06-02 20:30:00 AEST |
maintenance |
Completed |
Dear Customers, we will be performing a minor system reconfiguration against the billing portal and it will not be accessible during said window. |
|
| 171462 |
2020-05-29 19:00:00 AEST |
2020-05-29 19:35:00 AEST |
maintenance |
Completed |
Dear Customers, we will be performing urgent maintenance against the billing portal and it will not be accessible during said window. |
|
