| 12998 |
2018-04-30 11:22:39 AEST |
2018-04-30 11:34:56 AEST |
incident |
Resolved |
Some VPS are currently experiencing network issues. We are investigating the packet loss and will send through an update with more details shortly. |
|
| 11620 |
2018-02-13 07:21:40 AEDT |
2018-02-13 09:58:35 AEDT |
incident |
Resolved |
We have had alerts of a number of VPS being unavailable. We are currently investigating and will update this notification when we have further details. |
|
| 11450 |
2018-02-07 21:00:00 AEDT |
2018-02-07 23:59:00 AEDT |
maintenance |
Completed |
On the 7th of February 9pm AEDT we will be performing maintenance on one of our production storage clusters.
This is a Hazard notification only as this maintenance may cause a very brief impact reducing IO performance on the cluster but is not expected to have a noticeable impact on VPS read/write speed during the works period. |
|
| 11151 |
2018-01-08 15:00:00 AEDT |
2018-01-12 17:00:00 AEDT |
maintenance |
Planning |
Due to the discovery of the Meltdown and Spectre defects we are implementing emergency maintenance procedures and all our Hypervisors will be rebooted with rolling updates this week. We will hot migrate all VPS where possible however some older operating systems will not be hot migratable and may be rebooted as part of this process. We apologise if your server is rebooted however we are implementing this process as quickly as possible to ensure the security of your servers.
For more information on the defects here is al ink with detailed information https://meltdownattack.com/ |
|
| 11092 |
2018-01-06 21:00:00 AEDT |
2018-01-07 07:00:00 AEDT |
maintenance |
Completed |
##Portal Upgrade##
During this maintenance window we'll be upgrading our portal and some of the behind the scenes systems that run the VPS platform.
Once completed, we'll need to reboot your VPS to activate the upgrades. This will cause an approximate 5-15 min outage for your VPS whilst the reboot happens.
We're sorry for any convenience this causes to you and your business.
Any questions, please don't hesitate to contact us. |
|
| 11054 |
2017-12-28 20:00:00 AEDT |
2017-12-28 23:59:00 AEDT |
maintenance |
Completed |
On the 28th of December 10pm AEST we will be performing maintenance on one of our production storage clusters.
This maintenance may cause a very brief impact reducing IO performance on the cluster and therefore impacting VPS read/write speed during the works period.
|
|
| 10983 |
2017-12-14 07:52:36 AEDT |
2017-12-14 08:00:00 AEDT |
incident |
Resolved |
We have received notifications of network issues reaching client servers. We are currently investigating the issue and will send through an update shortly. |
|
| 10927 |
2017-12-09 22:26:46 AEDT |
2017-12-09 23:00:27 AEDT |
incident |
Resolved |
A physical Server Node has failed which has caused a number of VPS to stop. The VPS are currently being migrated and will be back online shortly.
We are sorry that this has occurred and will send through a further update shortly. |
|
| 10924 |
2017-12-09 05:22:37 AEDT |
2017-12-09 19:30:00 AEDT |
incident |
Resolved |
There is currently an issue affecting the performance of a number of our nodes. This is affecting the performance some servers. We are currently investigating the cause and will update here with more detail shortly. |
|
| 9897 |
2017-09-18 22:24:10 AEST |
2017-09-18 23:00:00 AEST |
incident |
Resolved |
Some servers are experiencing high IO Wait due to a storage performance issue. This may have show up on your server as high CPU Utlilization and cause slow response times for a few minutes. The issue occurred for a 5 minute period between 10.25 and 10.30 although high CPU utilization may have been reported on your VPS for longer than this.
The issue has been resolved and we are continuing to monitor the system closely to prevent further issues.
We apologise for any inconvenience that this has caused. |
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