| 171878 |
2020-07-07 14:40:00 AEST |
2020-07-07 15:10:00 AEST |
maintenance |
Completed |
We will have to carry out a quick hardware reconfiguration task. This will not directly affect customer VPSes, but VM console and self-service functions will be temporarily unavailable during said maintenance window. |
|
| 171603 |
2020-06-12 20:30:00 AEST |
2020-06-13 00:50:00 AEST |
incident |
Resolved |
Some customers hosted on the legacy Xen platform have experienced outage due to storage. We're currently working on this to bring these VMs back online. |
|
| 171523 |
2020-06-05 15:00:00 AEST |
2020-06-05 15:34:00 AEST |
maintenance |
Completed |
The billing portal will be temporarily inaccessible for a quick maintenance task during said window. |
|
| 171498 |
2020-06-03 19:30:00 AEST |
2020-06-03 21:10:00 AEST |
maintenance |
Completed |
Dear customers, the billing portal will be temporarily unavailable due to system reconfiguration. We'd like to apologise for the short notice. |
|
| 171490 |
2020-06-02 18:00:00 AEST |
2020-06-02 20:30:00 AEST |
maintenance |
Completed |
Dear Customers, we will be performing a minor system reconfiguration against the billing portal and it will not be accessible during said window. |
|
| 171462 |
2020-05-29 19:00:00 AEST |
2020-05-29 19:35:00 AEST |
maintenance |
Completed |
Dear Customers, we will be performing urgent maintenance against the billing portal and it will not be accessible during said window. |
|
| 171445 |
2020-05-28 19:50:00 AEST |
2020-05-28 20:13:00 AEST |
incident |
Resolved |
We have identified a system fault on one of the legacy Xen hosts and are performing an urgent reboot. We will update this status once we have further details. |
|
| 171379 |
2020-05-22 18:00:00 AEST |
2020-05-22 18:15:00 AEST |
maintenance |
Completed |
Dear customers, we will be performing a quick system reconfiguration on the backend virtualisation platform at said time. Only a very small portion of the customers on KVM may experience minor service interruption as the VMs may need to be restarted. Please avoid performing any major changes on your VPS during said maintenance window. Thank you for your understanding. |
|
| 171289 |
2020-05-14 14:45:07 AEST |
2020-05-14 15:05:15 AEST |
maintenance |
Completed |
Dear customers, we will have to perform a quick maintenance task against the VPS control panel system. VPS console will not be accessible during the maintenance window. The maintenance will not have direct impact upon the running VMs.
We'd like to apologise for the short notice. |
|
| 171269 |
2020-05-13 08:30:13 AEST |
2020-05-13 22:55:49 AEST |
incident |
Resolved |
Current network issues are effecting some clients services. Resolution is being worked on currently.
Update: 11:01
Work is continuing on resolving ongoing issues, please refrain from restarting any effected VPS services at the current time. |
|
