This page contains all current information on the status of this incident.
2021-01-07 22:40:00 AEDT
2021-01-07 23:25:00 AEDT
It was drawn to our attention that a KVM host that runs some portion of the customer VMs was not responding. Upon checking, there was no video output or any errors from the hardware log, therefore we decided to reboot the host and now all the customer VMs should be back online.
Feel free to contact our support team if your VM has not come back up.
We would like to apologise for any inconvenience caused.