ServerMule Status

Welcome to the ServerMule Service and Incident status page. If you are currently experiencing problems with your service which are not listed below please raise a support ticket by emailing support@servermule.com

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Status as of 2018-12-16 20:11:49 AEDT

Operational Backup
Operational Network
Operational ServerMule Console
Operational VPS

Current Status	Service	2018-12-10 Mon	2018-12-11 Tue	2018-12-12 Wed	2018-12-13 Thu	2018-12-14 Fri	2018-12-15 Sat	2018-12-16 Sun
Operational	Backup	Operational	Operational	Operational	Operational	Operational	Operational	Operational
Operational	Network	Operational	Operational	Operational	Operational	Operational	Operational	Operational
Operational	ServerMule Console	Operational	Operational	Operational	Operational	Operational	Operational	Operational
Operational	VPS	Operational	Operational	Operational	Operational	Operational	Operational	Operational

Service Operational Active Incident Resolved Incident Scheduled Maintenance

Event History

2018-12-04 11:00:00 AEDT

Full Event Details

We're currently investigating reports of network traffic going via the Megaport IX in Sydney having drop outs. If you experiencing problems, please can you perform a traceroute to your server and send them to support@servermule.com - Sorry if this causing you issues, we'll work with our network suppliers to resolve asap.

Monitoring | 2018-12-04 23:06:57 AEDT

We have a fix in place which we believe has resolved an issue with a broken network path. We are continuing to monitor the problem to ensure there are no further issues.

Resolved | 2018-12-04 15:00:00 AEDT

The issue was found to be with a Megaport router after a maintenance window. They have resolved the issue internally and we are no longer seeing any routing issues.

Investigating | 2018-12-04 11:00:00 AEDT